IT Support

The core of our business is IT support for small to medium sized businesses. We have the training and experience to provide expert support solutions for a single business PC or a multi location secure network or a virtualized server environment. Power Computers can provide your business with cost conscious and efficient solutions to any IT problem or project. We strive for the long term success of our clients. Whether your needs are a one time service call or a total IT department, we can scale our service to your needs. If you are shopping for a IT support service, please check out the rest of our website and feel free to contact us anytime. 

 

Services

 

  • User PC, Operating Systems, Printers, Scanners, Applications etc.
    •  All Windows platforms
  • Server administration, repair
    • All Windows platforms
    • Domain Security
    • User and group policies
    • Exchange
    • Email Archiving
    • Sharepoint
    • IIS
    • Backup policies and procedures
    • Terminal Services
    • HyperV virtualization and replication
    • SQL
  • Network Engineering and Repair
    • Firewalls, Routers, VPN
    • Wifi (local and distributed)
    • Switches 
  • Enterprise IT Administration and Security
    • Branch Office VPN (IPSEC, PPTP, SSL)
    • WANs
    • VOIP
    • Mail security
    • AntiVirus-Malware
    • Web Content Filtering
    • Intrusion Protection
  • Network Cabling
    • Structured wiring (Cat5e,Cat6, PoE, EoP)
    • CCTV (COAX, TRIMESE, CAT5 Balun)
    • Telecom
    • Power over Ethernet (PoE)
    • Ethernet over Power (EoP)

 

Rates

 

  • Hourly Rates:
    • Standard Service and Remote Support                 $96.hr
    • Network Engineering, Enterprise Administration     $120.hr
    • Programming Services (Web, Database, Apps)       $90.hr
    • Structured Wiring Engineer                                   $96.hr
    • Additional Onsite Tech                                          $50.hr

 

Business Ethics

We believe in and practice the highest business ethical standards. The security of our client's data and intellectual property is paramount. Here are a few of the guidelines that we follow:

  • Confidentiality

Contractual agreements are welcomed

  • Security

Our internal security prevents any unauthorized access to client resources

  • Non Competition

Power Computers will never service a new client who may directly compete with an existing client

  • HIPAA

We routinely conform to HIPAA standards where required

  • Intellectual Property

Power Computers will never hold your website or application "hostage". We believe that if you pay us to develop a website or application, it belongs to you

 

 
 
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